FAQ
Yes, we offer 24×7 client support. We have a team of agents who are distributed across [3] continents, which allows us to respond to client inquiries within seven hours, even on weekends.
Yes, we offer custom web design services for businesses of all sizes. We specialize in designing and developing WordPress websites, but we can also work with other platforms. Our team of experienced web designers will work with you to create a website that is both visually appealing and user-friendly. We will also help you to develop a strong brand identity and build a website that meets your specific business needs. Please visit our WordPress Web Design services page.
Yes. All websites and applications designed or developed by our service are optimized for all devices.
We at Wordune are committed to our “100% satisfaction guarantee” policy. We will do our utmost to resolve any issues and ensure your satisfaction. However, if you are still not satisfied for any reason and request a refund, we will process it promptly. Please visit our Terms of use for more details.
We offer seasonal or event-based discounts, as well as good deals for long-term collaborations. Whether it’s a web agency outsourcing work to us or a freelancer who has brought more than three projects, we offer discounts to reward our loyal partners. Additionally, we provide discounts for bulk orders, which are orders for more than one project at a time. Once we analyze the requirements for each project, we determine the most appropriate deductions, whether it’s applied to the service rate fees or the hours needed to complete the tasks.
Clients can reach us for urgent help through their tickets when needed. Additionally, we offer WordPress Maintenance and Support services for long-term and continuous support. This service helps clients plan and schedule regular updates and maintenance for their website. It ensures their website stays up-to-date, secure, and fully functional, providing peace of mind and hassle-free website management.
Yes. We specialize in developing custom websites tailored to each client’s specific needs. Our approach involves writing code from scratch, ensuring full customization and no design limitations.
No worries! Once your custom website is completed, you will have complete ownership. We use 100% open-source code, so we don’t encrypt any of our code. You will own all the rights to use and modify the code after project delivery.
We process payments through Stripe for US bank account or Swift transfers for non-US account with a 10% discount.
We value the importance of time and strive to deliver all projects within a specified period. Requests placed through the WordPress Conversion Service, for example, are usually provided with the initial preview within 4 to 10 days, depending on the project’s complexity. However, for projects in other services, delivery time may alter. Our company takes on new projects only when we have the necessary capacity to complete them. We prioritize maintaining a manageable workload to ensure the highest quality work is delivered to our clients.
To get started, you’ll need to sign up on our ticketing system, Auradesk, so that we can keep in touch and better understand your project. Once you’ve signed up, one of our agents will review your requirements and recommend the most suitable solution for your project and budget. We usually quote a project within 24 hours.
We offer Non-Disclosure Agreements (NDA) to ensure complete privacy and confidentiality of your project. As much as 80% of our clients opt for an NDA, and we never disclose their work to anyone. If required, we can sign your NDA with your terms and conditions. Please find more information about our Privacy policy on Wordune’s website.
No. We’re not refactoring already-written codes. If you need a fresh start, please visit the Custom WordPress Development service.
Yes. For more details, please visit our WordPress Maintenance and Support service.
Yes, but at the moment, we’re not offering such a service.
No, we do not currently provide any service for ASP.NET. We are constantly evaluating new technologies and platforms, and we may add support for ASP.NET in the future. However, at this time, we are focused on providing services for other platforms.