FAQ
Worried about getting stuck after-hours or during the weekend? Rest assured, our agents are always just a click away. We’re spread across three continents, working tirelessly to ensure your needs are met around the clock. You’ll get a response within seven hours, whether it’s a burning question or a midnight technical hiccup.
Website craving a makeover? We’ve got you covered! Wordune delivers custom web design for businesses of all shapes and sizes. Whether you’re a WordPress wizard or platform-agnostic, our expert designers will collaborate to create a visually stunning and user-friendly website that reflects your brand’s unique personality. Plus, we’ll help you build a strong online presence and achieve your business goals. Feeling fancy? Hire a Figma designer to add extra flair! Looking for WordPress expertise? Head to our dedicated service page, WordPress Web Design.
Forget resizing woes! Every website and application we build is crafted to shine on all devices, from desktop giants to pocket-sized wonders. That means flawless browsing on phones, tablets, laptops, and beyond. Sit back, relax, and watch your digital masterpiece adapt to any screen.
We’re confident you’ll love Wordune but sometimes plans change. That’s why we offer a 100% satisfaction guarantee. If you’re not thrilled, just let us know, and we’ll do everything possible to make things right. Still not happy? No problem! We’ll process your refund promptly. Just head to our Terms of Use for the details.
We offer seasonal or event-based discounts, as well as good deals for long-term collaborations. Whether it’s a web agency outsourcing work to us or a freelancer who has brought more than three projects, we offer discounts to reward our loyal partners. Additionally, we provide discounts for bulk orders, which are orders for more than one project at a time. Once we analyze the requirements for each project, we determine the most appropriate deductions, whether it’s applied to the service rate fees or the hours needed to complete the tasks.
Clients can reach us for urgent help through their tickets when needed. Additionally, we offer WordPress Maintenance and Support services for long-term and continuous support. This service helps clients plan and schedule regular updates and maintenance for their website. It ensures their website stays up-to-date, secure, and fully functional, providing peace of mind and hassle-free website management.
Yes. We specialize in developing custom websites tailored to each client’s specific needs. Our approach involves writing code from scratch, ensuring full customization and no design limitations.
No worries! Once your custom website is completed, you will have complete ownership. We use 100% open-source code, so we don’t encrypt any of our code. You will own all the rights to use and modify the code after project delivery.
Time matters here! We value deadlines and aim to deliver all projects within your set timeframe. For WordPress conversions, expect an initial preview in 4-8 days, depending on complexity. Other services vary, but we only bite off what we can chew. A manageable workload ensures top-notch work for every client.
We process payments through Stripe for US bank account or Swift transfers for non-US account with a 10% discount.
To get started, you’ll need to sign up on our ticketing system, Auradesk, so that we can keep in touch and better understand your project. Once you’ve signed up, one of our agents will review your requirements and recommend the most suitable solution for your project and budget. We usually quote a project within 24 hours.
We offer Non-Disclosure Agreements (NDA) to ensure complete privacy and confidentiality of your project. As much as 80% of our clients opt for an NDA, and we never disclose their work to anyone. If required, we can sign your NDA with your terms and conditions. Please find more information about our Privacy policy on Wordune’s website.
No. We’re not refactoring already-written codes. If you need a fresh start, please visit the Custom WordPress Development service.
Yes. For more details, please visit our WordPress Maintenance and Support service.
Yes, but at the moment, we’re not offering such a service.
No, we do not currently provide any service for ASP.NET. We are constantly evaluating new technologies and platforms, and we may add support for ASP.NET in the future. However, at this time, we are focused on providing services for other platforms.